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Service Commitment

Pre sales support
01. Provide professional technical consulting services before sales, provide technical solutions, and assist customers in reasonable selection.
02. Provide technical consultation for the product.
03. The product can be customized and flexibly configured.
04. Our company guarantees that the equipment leaving the factory is brand new and unused, and has passed performance testing and quality inspection.


In sales support
01. During the manufacturing process, timely communication of production progress and related issues allows customers to keep track of the progress at any time.
02. Multiple senior technical experts provide expert level remote consulting services for users who make phone calls.
03. According to the contract, our company will safely transport the equipment to the installation location designated by the user within the specified time for free, and have technical service engineers guide the installation.
04. The company provides free technical training. After installation and debugging, technical training will be provided to the buyer's operators at the buyer's site or the seller's domestic training and maintenance center until the operators have achieved basic normal use of the equipment.


After sales support
01. Extra long warranty, beyond the warranty period, our company is obligated to implement paid maintenance for the provided equipment.
02. Free consultation and maintenance during the warranty period for equipment malfunctions.
03. Free consultation on installation, debugging, and product maintenance technical training for personnel.
04. Provide free equipment upgrade services and promptly upgrade customers' products.
05. 24-hour warranty service, quick response within 12 hours, and timely resolution of customer issues.
06. After sales hotline: 0755-33185258

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TEL:0755-33185258     E-mail:sales@ebulent.com.cn     

Add:129, 802, 901, Building 1, Senyang Science Park, Tianliao No.7 Road, Jiazitang, Guangming New District, Shenzhen

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